-
Housekeeping
Streamline cleaning tasks, simplify scheduling, and optimize resource utilization for efficiency
-
Maintenance
Maximize equipment uptime, minimize unnecessary costs, and extend asset life span efficiently.
-
Guest Messaging
Facilitate real-time guest communication, increase engagement and satisfaction levels.
-
Feedback
Collect, analyze and immediately act on feedback for complete guest improvement.
-
Guest Request
Facilitate real-time guest interaction in-app, receive & address requests faster, increase satisfaction levels.
-
Mobile check in
Effortlessly streamline the check-in process for a hassle-free arrival experience.
-
Lost & Found
Efficiently track & return lost items to guests, manage storage, and reduce inconvenience.
-
Guest Experience
Enhance guest satisfaction through personalized communication, service delivery, and feedback management.
-
Schedule Task
Assign tasks efficiently, improve staff productivity, and streamline your Hotel operations.
-
Attendance
Manage employee clock-in/clock out time & payroll. Enhance accountability & productivity
-
Employee Rewards
Incentivize and recognize staff. Improve performance and increase job satisfaction.
-
Inventory
Efficiently track & manage order, purchases, stock levels. Control cost and wastage.
-
Employee Scheduler
Optimize scheduling, save time, reduce errors & conflicts, and enhance labor management .
-
Complaint
Resolve issues faster, prevent negative reviews online, and foster guest loyalty.
-
Brand Compliance
Maintain brand consistency & follow regulation guidelines by enforcing standards efficiently.
-
- Improved Compliance
-
- Reduced Risk & Liability
-
- Enhanced Brand Reputation
-
- Improved Accountability
How Does it Work?
Ensure the 4Cs of the Hotel Industry for all items.
1. Compliance
Staff ensures the items and services offered by your Hotel are compliant with brand standards & other regulatory mandates.
2. Condition
Staff checks the condition of all items and informs if they're operable or need, repair, replacement of refinishing.
3. Cleanliness
Staff then examines the cleanliness of an item, area, or service and makes sure that it is fit to be functional.
4. Confirmation
The 3Cs are tracked and the report is audited and re-verified to ensure no risk of policy violation.
What NexTap Brand Compliance can do for You
Document Repository
Provide access to all legal, brand/industry standards, and contract documents with classification and expiy to ensure full compliance.
Internal Compliance Tracking
Track brand policies & procedures, ISO checklists, SOPs etc. Ensure that everything at the property is in prime condition at all times.
Custom Checklists
Provide compliance checklist to monitor staff compliance status. Strictly enforce the brand rules, guidelines, and industry standards.
Real-time Updates
Provide alerts and notifications to staff regarding changes to new or upcoming policies, laws and compliance requirements.
Employee Training
Train employees through interactive modules or assignments. Track staff progress & training completion to ensure everyone is up to date with the latest compliance requirements.
Risk Assesment
Identify areas of non-compliance and develop plans to address them. Creating questionnaires, checklists, or other tools to identify compliance gaps and generate reports.
Active Checks
Monitor compliance through tracking quality, safety, service and ethical standards. Use an automated approach to inspection control and eliminate the need for manual work.
Integrated Assesment
Track performance on quality, sanitation and safety KPIs. Improve compliance around brand standards. Get on-the ground feedback from team members on incidents.
Compliance Attestation
Gauge customer feedback on properties, amentities, services and more across multiple locations. ensure integrity and conistency in performance. Use insights as evidence for compliance confirmation.
