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Housekeeping
Streamline cleaning tasks, simplify scheduling, and optimize resource utilization for efficiency
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Maintenance
Maximize equipment uptime, minimize unnecessary costs, and extend asset life span efficiently.
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Guest Messaging
Facilitate real-time guest communication, increase engagement and satisfaction levels.
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Feedback
Collect, analyze and immediately act on feedback for complete guest improvement.
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Guest Request
Facilitate real-time guest interaction in-app, receive & address requests faster, increase satisfaction levels.
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Mobile check in
Effortlessly streamline the check-in process for a hassle-free arrival experience.
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Lost & Found
Efficiently track & return lost items to guests, manage storage, and reduce inconvenience.
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Guest Experience
Enhance guest satisfaction through personalized communication, service delivery, and feedback management.
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Schedule Task
Assign tasks efficiently, improve staff productivity, and streamline your Hotel operations.
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Attendance
Manage employee clock-in/clock out time & payroll. Enhance accountability & productivity
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Employee Rewards
Incentivize and recognize staff. Improve performance and increase job satisfaction.
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Inventory
Efficiently track & manage order, purchases, stock levels. Control cost and wastage.
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Employee Scheduler
Optimize scheduling, save time, reduce errors & conflicts, and enhance labor management .
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Complaint
Resolve issues faster, prevent negative reviews online, and foster guest loyalty.
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Brand Compliance
Maintain brand consistency & follow regulation guidelines by enforcing standards efficiently.
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- Increased Guest Engagement and Personalized Touch
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- Boosted Hotel Revenue, Brand recall & Guest Retention
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- Steamlined Communication, Services and Upselling
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- Improved data collection, Reviews and Ratings
How Does It Work?
Your Hotel's Dgital Butler- Serving Everything your Guests need.
1. Provide room info
Collects feedbacks right from the check-in experience, provides information on Room details, WiFi, Hotel Amenities.
2. Receive requests
Dashboard allows guests to request room services, housekeeping, F&B orders, Hotel activities and provide in-stay feedbacks.
3. Be the Local guide
Provides real time information on weather & curated information on nearby places for dining, shopping and activities.
4. Upsell with ease
Offers upselling, takes digital approval via e-signature on changes, additional expenses and upgrades
What NexTap Guest Experience can do for you?
Multilingual Support
Select your preferred language and have your personalized content automatically translated into the language chosen by your guests.
Brand Identity
Customize your welcome screens, services, terms and conditions, verification process, login methods, and check-out screens to meet your brand’s tone.
Upselling
Cater to early check-in, late check-outs, extended stays, upgrades and other special requests along with transparent availability and pricing.
Custom Guidebooks
Create digital guidebooks to help guests learn about your property, emergency plans, on site amenities, F&B Menus, local partnerships, nearby points of interest and more.
Ordering Services
Allow guests to directly request housekeeping, maintenance or repairs, room service, book spa-treatments or tours and activities.
Loyalty Programs
Incentivize repeat visitors, personalize experiences based on feedbacks, offer exclusive perks and complimentary benefits and improve brand loyalty.
Make your services easily Accessible
Dramatically improve your guest experience through a combination of interactive messaging, activity alerts and notification, and engaging content
Get your Operations Streamlined
Update content & information about property in-real time. Optimize your facilities. Monitor in-room orders. Get notifications & manage requests better.
Receive Feedback Immediately
Stay on top of guest feedback in real-time. Transform a poor experience into a great one by offering complimentary services. Make up for the mistakes quickly.
