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Housekeeping
Streamline cleaning tasks, simplify scheduling, and optimize resource utilization for efficiency
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Maintenance
Maximize equipment uptime, minimize unnecessary costs, and extend asset life span efficiently.
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Guest Messaging
Facilitate real-time guest communication, increase engagement and satisfaction levels.
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Feedback
Collect, analyze and immediately act on feedback for complete guest improvement.
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Guest Request
Facilitate real-time guest interaction in-app, receive & address requests faster, increase satisfaction levels.
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Mobile check in
Effortlessly streamline the check-in process for a hassle-free arrival experience.
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Lost & Found
Efficiently track & return lost items to guests, manage storage, and reduce inconvenience.
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Guest Experience
Enhance guest satisfaction through personalized communication, service delivery, and feedback management.
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Schedule Task
Assign tasks efficiently, improve staff productivity, and streamline your Hotel operations.
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Attendance
Manage employee clock-in/clock out time & payroll. Enhance accountability & productivity
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Employee Rewards
Incentivize and recognize staff. Improve performance and increase job satisfaction.
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Inventory
Efficiently track & manage order, purchases, stock levels. Control cost and wastage.
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Employee Scheduler
Optimize scheduling, save time, reduce errors & conflicts, and enhance labor management .
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Complaint
Resolve issues faster, prevent negative reviews online, and foster guest loyalty.
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Brand Compliance
Maintain brand consistency & follow regulation guidelines by enforcing standards efficiently.
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- Happier, more organized, and efficient staff.
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- Easier delegation, communication, and supervision.
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- Improved guest experience and more positive reviews.
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- Reduced cost, wastage, and mistakes.
How Does It Work?
Timely, Effective, and Proffesional Housekeeping
1. Smart Scheduling
With the press of a button, schedule & assign staff remotely/automatically and fairly.
2. Efficient Organizing
With digitized SOPs, cleaning guidelines & manuals in the palm of Housekeeper's hand.
3. Live Tracking
Through real-time updates on progress of each task on the checklist.
4. Instant Reporting
Using phone to confirm room status & notify supervisors of necessary inspections.
what NexTap Housekeeping can do for you
Adaptive Room Assignment
No more manual mess-ups. Facilitate efficient, time-saving and flexible allocation of both recurring & non-daily tasks for rooms and other areas to housekeeping teams.
User Friendly Dashboard
Skip the need to constantly follow up with your teams. Get access to a clear and detailed view into the status of the room cleaning that gets updated in real time.
Customized Checklists
Never miss out on any Housekeeping task. Tailor digital checklists to your property’s requirements & brand guidelines. Ensure thorough completion of all tasks at hand.
Dynamic Prioritization
Need a room ready earlier than planned? Push rooms up and down the priority chart based on urgency, special requests, and workload. Always stay prepared.
Room Documentation
Record various details such as images, videos, guest comments, and other relevant information to report, damages, lost & found or to raise maintenance requests.
Reporting & Analytics
Save time with automated reports. Close the loop with management and guests upon task completion. Configure multiple scoring options as per feedback.
Make your own Task Flow
Automate and optimize your regular housekeeping schedule. Plan daily tasks based on occupancy forecasts. Integrate with attendance & scheduler. Trigger actions based on check-in/check-out, room re-location, or guest requests.
Elevate the Service Standards
Handle guest requests immediately. Establish Time targets for individual tasks. Track completion time. Set KPIs to identify operational efficiency. Track DND & Cleaning Refused. Validate success with guest surveys and Inspection.
Stay on Top of the Issues
Get a clear workload overview & know staff whereabouts. Streamline inter-departmental communication. Get progress updates and verify tasks status in real-time. Re-assign tasks if needed. Send escalations and alerts to ensure quick resolution.
