-
Housekeeping
Streamline cleaning tasks, simplify scheduling, and optimize resource utilization for efficiency
-
Maintenance
Maximize equipment uptime, minimize unnecessary costs, and extend asset life span efficiently.
-
Guest Messaging
Facilitate real-time guest communication, increase engagement and satisfaction levels.
-
Feedback
Collect, analyze and immediately act on feedback for complete guest improvement.
-
Guest Request
Facilitate real-time guest interaction in-app, receive & address requests faster, increase satisfaction levels.
-
Mobile check in
Effortlessly streamline the check-in process for a hassle-free arrival experience.
-
Lost & Found
Efficiently track & return lost items to guests, manage storage, and reduce inconvenience.
-
Guest Experience
Enhance guest satisfaction through personalized communication, service delivery, and feedback management.
-
Schedule Task
Assign tasks efficiently, improve staff productivity, and streamline your Hotel operations.
-
Attendance
Manage employee clock-in/clock out time & payroll. Enhance accountability & productivity
-
Employee Rewards
Incentivize and recognize staff. Improve performance and increase job satisfaction.
-
Inventory
Efficiently track & manage order, purchases, stock levels. Control cost and wastage.
-
Employee Scheduler
Optimize scheduling, save time, reduce errors & conflicts, and enhance labor management .
-
Complaint
Resolve issues faster, prevent negative reviews online, and foster guest loyalty.
-
Brand Compliance
Maintain brand consistency & follow regulation guidelines by enforcing standards efficiently.
-
- Receive & Process Check-in requests in real-time
-
- Avoid long queues and crowding at the front desk
-
- Allow guests to make changes to their reservation
How does it Work?
Stay ahead by making your guests skip the lines.
1. Pre-arrival access
Send automated check-in links via email & text to guests prior to arrival.
2. Digital Registration
Recieve filled registration form with e-signature, IDs and payment details.
3. Verify & Allot
Authenticate the guest information against the booking and allocate the room.
4. Simplified arrival
Provide room status, mobile key, and a seamless check-in experience.
What NexTap Mobile Check-in can do for you
Secure Login
No data-breach issues. Empower guests with credentials and 2 factor authentication, ensure data protection and avoid unauthorized access to information.
Safe Payment
Enable guests to securely make online payments for their stay, including any additional charges, on the go, right from the convenience of their phones.
Custom Forms
Create brand compliant registration forms, feedback forms, and offer guests the convenience to fill and submit quickly. Save time and effort for both - guests and staff.
Automated Messaging
Provide real-time updates and notifications to guests about their check-in status, room availability, and any changes/upgrades in their reservation. Upsell & increase revenue.
Property Information
Customize property layout, provide information about nearby points of interest, provide operational timing and details of hotel services like restaurant, bar, spa etc.
Loyalty Program Support
Integrate with your Hotel's loyalty program, enable guests to earn and redeem points, receive special offers, and access exclusive benefits. Increase guest retention.
Deliver the Digital Experience
Speed up the check in process & relieve reception staff of unnecessary workload while providing contactless service in the post-COVID era. Take hospitality to the next level by tailoring your services to guest preferences and delivering a personalized experience.
Generate Extra Revenue
Open up a whole host of business opportunities. Direct guests to purchase upsells, room upgrades, and additional amenities. Promote events, activities, products and services. Utilize customer data to share exclusive offers & bring guests back to the property everytime.
Improve Guest Satisfaction
Enhance guest satisfaction scores and increase occupancy rates through interactions with hotel staff, seamless operations, while also capturing information that can be used to improve service, and achieve positive reviews on 3rd google and other platforms.